At Restaurant Le Havre, we attach great importance to the privacy of our guests. This privacy statement describes how we handle your personal data.
1. Data Collection
We collect the following information when you make a reservation, fill out our contact form, or use our services:
- Name
- Contact details (phone number, email address)
- Reservation details (date, time, number of people)
- Any dietary requirements or special requests
- Content of your message when using the contact form
In addition, we use Google Analytics 4 (GA4) to understand the use of our website.
2. Purpose of data processing
We use your information for the following purposes:
- Managing and confirming your reservationProviding personalized service
- Answering your questions or requests via the contact form
- Improving our servicesComplying with legal obligations
- Analyzing website usage via Google Analytics 4
3. Data Retention
- Your reservation details are stored in Zenchef's secure reservation module.
- Data from the contact form is stored in our secure e-mail environment.
- We do not keep your data longer than necessary for the purposes for which it was collected.
- Google Analytics 4 stores data for 14 months unless otherwise set.
4. Data Security
We take appropriate technical and organizational measures to protect your data against unauthorized access, loss or theft.
5. Data sharing
- We do not share your information with third parties unless:
- This is necessary to perform our services (such as with Zenchef)
- We are legally obliged to do so. In the case of Google Analytics 4, where anonymized data is shared with Google
6. Your rights
You have the following rights with respect to your personal data:
- Right to inspectionRight to correction
- Right to deletion
- Right to restrict processing
- Right to data portability
- Right to object to processing
7. Cookies and Cookie Compliance
Our website uses cookies, including Google Analytics 4, to improve your user experience and analyze website usage. To manage these cookies, we use a Cookie Compliance module. This module ensures that:
- You will be informed about the use of cookies on our website.
- You are given the opportunity to specify your preferences for different types of cookies.
- Your consent is requested to place non-essential cookies.
- Your cookie preferences are stored and respected on future visits.
The Cookie Compliance module stores your preferences locally on your device and does not collect any personal information. You can change your cookie preferences at any time via the cookie settings on our website.
We use the following types of cookies:
- Strictly necessary cookies: These are essential for the website to function.
- Functional cookies: These improve the functionality of the website.
- Analytical cookies: These help us analyze website usage to improve user experience, including Google Analytics 4 cookies.
- Marketing cookies: These are used to show personalized ads.
8. Google Analytics 4
We use Google Analytics 4 to understand how our website is used. GA4 collects anonymized data about how visitors use our website. This information helps us improve the website and optimize our services.GA4 uses cookies to collect data. By default, it does not collect IP addresses and we have put in place additional privacy-protecting measures, such as:
- IP anonymization
- Limited data collection
- Shorter data retention periods
You can disable the use of Google Analytics cookies via our Cookie Compliance module or by installing the Google Analytics Opt-out Browser Add-on.
9. Contact form
When you fill out our contact form, we collect the following information:
- Your name
- Your email address
- The content of your message
This information is used to answer your question or request and is kept for as long as necessary to process your request and answer any follow-up questions.
10. Changes to the privacy statement
We reserve the right to amend this privacy statement. Changes will be published on our website.
11. Contact
For questions or comments about our privacy policy, please contact us at:
Le Havre Restaurant
Vischpoortstraat 15, 8081EP Elburg
welkom@lehavre-restaurant.nl
0525-745830
By using our services, including filling out the contact form and visiting our website, you agree to this privacy statement.
We recommend that you check this statement regularly for any updates.